LocationThe Wells Fargo Pavilion Box Office is located at 1419 H Street, Sacramento, CA 95814.
Forms of Payment Accepted
Visa, MasterCard, Discover and American Express credit cards are accepted by phone, in person and online. In person, you may also use cash, checks and Broadway At Music Circus gift certificates and ticket redemption certificates.
Order by Phone
All phone orders will be charged an $11.00 per order processing fee for Broadway At Music Circus orders and $11.00 per order processing fee for Broadway On Tour orders. Tickets ordered by phone can be either mailed to you or picked up at will call. The phone line is open Mondays through Saturdays from 10 a.m. – 6 p.m. The Box Office is open on select Sundays from noon to 5 p.m. For questions regarding Box Office hours call (916) 557-1999.
Order in Person
At the window, you may purchase tickets with no processing fees. The Wells Fargo Pavilion Box Office is open Mondays through Saturday from 10 a.m. – 6 p.m. The Box Office is open on select Sundays from noon to 5 p.m. For questions regarding Box Office hours call (916) 557-1999. On Broadway At Music Circus show nights, the box office will remain open through intermission (approximately 9 p.m.) For up-to-the-minute box office hours, please call (916) 557-1999.
Single-show tickets for Broadway At Music Circus and Broadway On Tour shows are available online through Tickets.com.
All ticket orders placed online including links through and from this website are commercial transactions with Tickets.com and will be subject to Tickets.com policies, including a per-ticket convenience fee and processing fees (typically totaling from 15% to 18% of the purchase price). Questions regarding online purchases may be directed to firstname.lastname@example.org.
Group tickets are available by calling the Group Sales department at (916) 557-1198 or emailing email@example.com. Group ticket sales are not available at the Wells Fargo Box Office. The Group Sales department phones are open Monday through Friday, 9 a.m. to 5 p.m.
Tickets for Broadway At Music Circus productions at the The Wells Fargo Pavilion have a $5.00 per ticket facility fee included in the ticket price. Tickets for Broadway On Tour productions at the Community Center Theater have a $3.00 per ticket facility fee included in the ticket price. Broadway On Tour includes the facility fees when we publish the ticket prices in brochures and on our website. Tickets.com adds the facility fee at their fees section.
Fees For Phone & Mail Order
Phone and mail orders for single-show Broadway At Music Circus and Broadway On Tour tickets carry an $11.00 processing fee per order (not per ticket). Season ticket orders for Music Circus and Broadway On Tour carry a $15.00 processing fee per order (not per ticket).
Fees For Online Orders
Fees For In Person Orders
Single-show tickets purchased in person are not charged a processing fee. All season ticket packages, regardless of method of purchase, are charged a $15.00 processing fee.
Children under four (including babes in arms) will not be admitted.
Policy For New Season Ticket Holder
When placing an order for new season tickets, we will not be able to give you specific seat assignments as we do not know which of our current subscribers will or will not renew. Once their renewal deadline is past, we will begin processing all renewing subscribers’ requests for seating upgrades. When that is complete, we begin filling new season ticket holder requests by date priority of when they placed their paid request for new season tickets. Some sections and days are heavily subscribed, we will place you in the best seats available. Those requesting new season ticket packages may place their order by calling (916) 557-1999 or by coming in person to the Wells Fargo Pavilion Box Office at 1419 H Street, Sacramento, 95814.
Late Seating Policy
Late arriving audience members may be held out until the first appropriate seating opportunity. Late seating holds are in place for the convenience of the performers and audience members who are seated at show time. The length of the late seating hold varies by production and is set in consultation with the production artistic staff.
Refund & Exchange Policy
All tickets for Broadway At Music Circus and Broadway On Tour productions are non-refundable. Tickets purchased through Group Sales cannot be exchanged. Requests for ticket exchanges should be made at the Wells Fargo Pavilion Box Office, (916) 557-1999. Any exchanges must be done with tickets in hand. Tickets may be exchanged for the same production only, at least 48 hours before the date and time on the tickets. Any exception to this policy is subject to a $10.00 fee. Additionally, a $2.00 fee will be charged for each ticket exchanged in addition to any ticket price upgrade. Subscribers may donate their tickets up to 48 hours before the date and time on the tickets, as a tax-deductible membership contribution. Please consult Tickets.com regarding their exchange policies.
Ticket Availability and Pricing
For all Broadway At Music Circus and Broadway On Tour shows, tickets are subject to availability and prices are subject to change. Tickets should be purchased early to lock in ticket prices and seats. All tickets are revocable licenses, and Broadway Sacramento reserves the right to invalidate tickets and suspend future sales for anyone caught or suspected of reselling those tickets for more than face value.
Student Rush tickets available in select sections for Broadway At Music Circus, evening performances only. Limit 2 tickets per student – must show current valid student ID. Student Rush tickets are half price. They are available starting 2 hours before curtain time, in person. Ticket availability is limited, while supplies last. Student Rush discount is not valid in conjunction with any other discount or offer, or on previously purchased tickets. Ticket prices subject to change.