Broadway Sacramento, home of Broadway On Tour and Broadway At Music Circus, is looking for Part-Time Seasonal Box Office Customer Service Representatives. We seek individuals with a commitment to providing exceptional customer service, ensuring that our patrons’ experiences exceed their expectations. Candidates should also demonstrate an ability to work in a proactively diverse and inclusive environment.
The position entails assisting patrons with new ticket requests, ticket exchanges, season subscription renewals and new subscriptions, both in person and over the phone, being able to sit for long periods of time, and the occasional need to lift packages of 10-25 pounds. Qualified candidates should be friendly and courteous, able to engage with patrons, possess proficient computer skills, and the ability to work daytime hours, generally Mon-Sat 9:30-6 and an occasional evening & Sunday. During summer, hours can include a need for more Sundays, and/or nights, working until 9:30pm. Additionally, candidates should possess excellent verbal communication skills to assist patrons with questions they may have regarding our productions and/or facilities. Previous experience in a customer service related field, as well as a genuine interest in the arts is preferred.
Please submit application, cover letter and resume by February 28, 2019. And be sure to include ‘Seasonal Box Office Cust Svc Representative’ as the ‘POSITION’ in the ‘EMPLOYMENT DESIRED’ section of your online application.
You can also fax your documents to: (916) 329-1080, or mail them to: Broadway Sacramento, Attn: HR Manager, 1510 J Street, Suite 200, Sacramento, CA 95814. For more information about our company go to BroadwaySacramento.com.